Migrating from Qustodio Professional to Qustodio Family: A Step-by-Step Guide

Are you ready to make the transition from Qustodio Professional to Qustodio Family? With Qustodio's recent merger with Family Zone Cyber Safety, this migration is a crucial step in ensuring your organization's online safety. In this article, we'll walk you through the simple process of migrating from Qustodio Professional to Qustodio Family.

Uninstall Qustodio Professional

Before making the switch, you'll need to uninstall Qustodio Professional from your devices. Make sure to use your Qustodio Professional login credentials to complete this step. This will ensure a smooth transition and prevent any disruptions to your online protection.

Choose Your Plan

Qustodio Family offers plans that cater to organizations of all sizes, ranging from protection for 5 to 25 devices. Choose the plan that best suits your organization's needs, ensuring you receive the level of protection and support you require.

Cancel Billing and Configure Your Dashboard

To cancel your current Qustodio Professional billing, simply email us with your request. Next, log in to your Qustodio Family Dashboard and configure it according to your preferences.

Install Qustodio Family

Download and install Qustodio Family on the devices you wish to protect. This will ensure that your organization is protected by our industry-leading cyber safety solutions.

Purchase a Qustodio Family License

If you're upgrading from Qustodio Professional, you'll need to purchase a Qustodio Family license that fits your needs. Our plans are designed to cater to organizations of all sizes, so be sure to choose the one that best suits your requirements.

Migrating with 25 Devices or Fewer

If you have 25 devices or fewer, you can continue with Qustodio by migrating your account to Qustodio Family. This process is straightforward and ensures a seamless transition.

Migrating with More Than 25 Devices

For those of you with plans that protect over 25 devices, the next step is to get in touch with our customer success team to book a migration session. Our dedicated support team will guide you through this process, ensuring minimal disruption to your online protection.

The Future of Qustodio Professional

As of September 30, 2023, Qustodio's professional offering – Qustodio Professional for Schools/Business – will shut down. This marks an exciting new chapter in the history of Qustodio, as we merge with Family Zone Cyber Safety to protect every child, wherever they are, at home, school, or anywhere in between.

In conclusion, migrating from Qustodio Professional to Qustodio Family is a simple and straightforward process. By following these steps, you'll ensure that your organization receives the highest level of online protection and support available. With our industry-leading cyber safety solutions, you can trust that your devices are protected 24/7.

Remember to take advantage of our customer success team's expert guidance throughout this process. If you have any questions or concerns, don't hesitate to reach out. We're excited about the merger and look forward to working with you towards protecting every child, everywhere.

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